Cannot log in to X (Twitter) app or get the prompt “Please use X.com or official X apps to proceed with log in/sign up”

1 min. readlast update: 05.19.2026

Problem

Users cannot register or log in to the X (Twitter) app, or get the prompt “Please use X.com or official X apps to proceed with log in/sign up”, as shown in the figures: 

Solution

Step 1: Uninstall your X (Twitter) app.

Step 2: Go to AppGallery, search for X, and then download and install it. The X app version should be 11.86.0-release.

Note that when you open X (Twitter), the message "Something went wrong" may be displayed. You can solve this problem by opening X for multiple times.

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