<p style="language: en-US; line-height: normal; text-indent: 0in; text-align: left; direction: ltr; unicode-bidi: embed; mso-vertical-align-alt: auto; mso-line-break-override: none; word-break: normal; punctuation-wrap: hanging; margin: 0pt 0in 0pt 0in;"><span style="font-size: 16.0pt; font-family: 'Huawei Sans'; mso-ascii-font-family: 'Huawei Sans'; mso-fareast-font-family: +mn-ea; mso-bidi-font-family: 'Huawei Sans'; mso-fareast-theme-font: minor-fareast; color: #ffc000; mso-font-kerning: 12.0pt; language: en-US; font-weight: bold; mso-style-textfill-type: solid; mso-style-textfill-fill-color: #FFC000; mso-style-textfill-fill-alpha: 100.0%;">The cause : <span style="font-size: 14.0pt; font-family: 'Huawei Sans'; mso-ascii-font-family: 'Huawei Sans'; mso-fareast-font-family: +mn-ea; mso-bidi-font-family: 'Huawei Sans'; mso-fareast-theme-font: minor-fareast; font-variant: normal; color: #ffc000; text-transform: none; letter-spacing: 0pt; mso-font-kerning: 12.0pt; language: en-US; font-weight: normal; font-style: normal; mso-no-proof: no; vertical-align: baseline; mso-text-raise: 0%; mso-style-textoutline-type: none; mso-style-textfill-type: solid; mso-style-textfill-fill-color: #FFC000; mso-style-textfill-fill-alpha: 100.0%;">&nbsp;<span style="font-size: 14.0pt; font-family: 'Huawei Sans'; mso-ascii-font-family: 'Huawei Sans'; mso-fareast-font-family: +mn-ea; mso-bidi-font-family: 'Huawei Sans'; mso-fareast-theme-font: minor-fareast; font-variant: normal; color: black; text-transform: none; letter-spacing: 0pt; mso-font-kerning: 12.0pt; language: en-US; font-weight: normal; font-style: normal; mso-no-proof: no; vertical-align: baseline; mso-text-raise: 0%; mso-style-textoutline-type: none; mso-style-textfill-type: solid; mso-style-textfill-fill-color: black; mso-style-textfill-fill-alpha: 100.0%;">Android auto is not pre-installed on Huawei device and we need to<span style="font-size: 14.0pt; font-family: 'Huawei Sans'; mso-ascii-font-family: 'Huawei Sans'; mso-fareast-font-family: +mn-ea; mso-bidi-font-family: 'Huawei Sans'; mso-fareast-theme-font: minor-fareast; color: black; mso-font-kerning: 12.0pt; language: en-US; mso-style-textfill-type: solid; mso-style-textfill-fill-color: black; mso-style-textfill-fill-alpha: 100.0%;">&nbsp;<span style="font-size: 14.0pt; font-family: 'Huawei Sans'; mso-ascii-font-family: 'Huawei Sans'; mso-fareast-font-family: +mn-ea; mso-bidi-font-family: 'Huawei Sans'; mso-fareast-theme-font: minor-fareast; font-variant: normal; color: black; text-transform: none; letter-spacing: 0pt; mso-font-kerning: 12.0pt; language: en-US; font-weight: normal; font-style: normal; mso-no-proof: no; vertical-align: baseline; mso-text-raise: 0%; mso-style-textoutline-type: none; mso-style-textfill-type: solid; mso-style-textfill-fill-color: black; mso-style-textfill-fill-alpha: 100.0%;">install the app from AppGallery so it can work
<img height="1376" width="2053" src="https://cdn.livechat-files.com/api/file/kb/file/15604350/f2900b18f2-6ebaf6fe6db896bde066.png">

The cause :  Android auto is not pre-installed on Huawei device and we need to install the app from AppGallery so it can work



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