FAB Mobile – “Screen sharing detected”

FAB Mobile: some phones may show:

“Screen sharing detected”

Even when screen sharing is not being used.

How to solve it

1. Go to Settings > Home screen & style > Always On Display
2. Tap the 4 dots in the top-right corner
3. Turn Always On Display OFF
4. Go to Settings > Apps > Apps > FAB Mobile > Storage
5. Tap Clear data > OK
6. Restart the phone — this step is required
7. Open FAB Mobile and log in again

Important: Clearing app data will remove the saved FAB Mobile login, so the customer will need to sign in again.