Problem
On a Huawei (HMS) phone, company or school email accounts cannot be added or signed in - Company Email / Microsoft 365, Teams, Company Portal, Google Authenticator and Google Classroom fail at sign-in.
Cause
microG Work profile support is disabled on the device. Without it, apps cannot create or sign in to a work or school profile.
Solution
- Open Settings - Apps & services.
- Select microG Services.
- Tap microG Services Settings.
- Open Work profile.
- Turn ON Allow work Account setup.
- Open the app and sign in with the work or school account.
Verified on
Company Portal - Company Email - Teams - Company Account - Google Authenticator - ADNOC account - Google Classroom - School Account.
Notes
microG version used in testing: 0.3.16.252432-hw. Solution shared and validated by Deejhay (UAE team).
Help Center