Issue: Pak Identity – Device Not Compatible

1 min. readlast update: 09.24.2026

Issue: Pak Identity – Device Not Compatible

If Google Play shows “Your device isn’t compatible with this version” for Pak Identity, follow these steps:

Solution:

  1. Open GBox.

  2. Tap the Menu icon in the top-right corner.

  3. Select Settings.

  4. Tap Reset virtual machine.

  5. Tap Confirm.

  6. Sign in to Google Play again.

  7. Search for Pak Identity and install the app.

Note: Resetting the virtual machine will clear the existing Google Play data inside GBox, so you will need to sign in to your Google account again.

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