Problem
The Google Play Store cloned from&nbsp;GMS&nbsp;devices keeps stopping on&nbsp;HMS devices as shown in the figure below:
Cause
The app has a compatibility issue , We always advice not to clone Apps to new HMS device,please install fresh apps to the new products from AppGallery.
<img src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QS0_DMBCE_4vPNVp7_eRUp2lULohDOSMndoKlNK3yKALEf8dBEcdvNLM7mm-yTHE8f94ieSSM7Ei4fgwbYsY29fHZX1ZMF9_Fh9vQbfKLn9-z7FUd69ooqkEiFRgk9Z4pakxgNkRmLOqcqNPXU8j2k9sbbBtjmaCtQkmF1tkcTEOj4hzyJdvy-q31_RRzrhmjn9N1OKe1BFNgBYIABgA7MqVu8PMyrvV0WaADLp0FLUuoCiMqKSU_WAXiCBVzoLRmRQFOMZSlk5w7q_FQOleiFvnX3fcpvP7vMY9L_Cu-7XFy5OcXpo7iVjABAAA%3D.png">
Solution
To fix this issue, a new app version will be released to&nbsp;Huawei AppGallery&nbsp;by the end of February, 2025. Please stay tuned.
To temporarily use Google Play Store, follow the operations below:
Step 1:&nbsp;Uninstall the&nbsp;cloned Google Play Store from the HMS device.&nbsp;
Step 2:&nbsp;Go to Huawei&nbsp;AppGallery, search for&nbsp;MicroG Companion, and click&nbsp;Install,&nbsp;as shown in the figures below:&nbsp;
&nbsp;
<img src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2QS0_DMBCE_4vPNdr125zIU-WCOJQzcmI7WErTKg8QIP47Dqq47czuaD_NN9mWMJ8-r4HcEyQH4i8f003yLGMaw5M77zKd3RDurtNws5_d-pZtZqyXXCMVCJqKzkdqI480BJRdlH1Ar3OiS1-PPp8fiwfDY28sChoVl1RorajxpqdBMQadUTay7jW6cQk518_BrekyndIOgQqs4CAAAeBAljRMbt3mHU8qW3HRYA0Va9BaWbZoWl3VBS91g8jRsjYvDYgG8liatkKokVkGjVUy_3p3Y_Iv_32s8xb-wG99HAvy8wsz3LvPMAEAAA%3D%3D.png">
Step 3:&nbsp;
Go to Huawei AppGallery, search for&nbsp;Google Play Store&nbsp;and then tap&nbsp;GET. Then, you can normally use Google Play Store.&nbsp;
<img src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Qy07DMBBF_8XruvLbY1YkTqKyQSzKGtmJHSylaZVHESD-HQdFLM_VXM3R_UbrHKbz5y2gB0TRAXXXj3FHnjGmITy7y4bp4vpwvI39Hr-45T3HhEMLIAFrxhQWbQwYtHc4dtL7GEwAIXLDp6-nLp-fikfgsQVDBY6KSyy0Vhg6aHFQjBEPykTm36Ib5pB77RTckq7jOW0SVBEjOBGEEkIOaE796JZ12vQktUKWHGhVcWhqQuqCU2OaprSmlFCXUhaWcGakspXgIG1lC8U10LrUtqnyr7sbUvf6v8cyreFPfN_jVKCfXw9KVYYwAQAA.png">

Problem

The Google Play Store cloned from GMS devices keeps stopping on HMS devices as shown in the figure below:

Cause

The app has a compatibility issue , We always advice not to clone Apps to new HMS device,please install fresh apps to the new products from AppGallery.



Solution

To fix this issue, a new app version will be released to Huawei AppGallery by the end of February, 2025. Please stay tuned.

To temporarily use Google Play Store, follow the operations below:

Step 1: Uninstall the cloned Google Play Store from the HMS device. 

Step 2: Go to Huawei AppGallery, search for MicroG Companion, and click Install, as shown in the figures below: 

 



Step 3: 

Go to Huawei AppGallery, search for Google Play Store and then tap GET. Then, you can normally use Google Play Store. 



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