Company logoHelp Center
Visit hms.kb.help
HomeMate X7 FAQ

Mate X7 FAQ

How to install apps on a real device using GBox?What should I do if I encounter a black screen, white screen, lagging, or slow performance while using apps (such as Play Store) in GBox?Why do I need to log in my Google account again when I use some applications after I have logged in my Google account in GBox?Why it open the APP’s information page, after I click the APP’s desktop icon?What should I do if the App information page remains in 'Pending'/'Installing'/' Uninstalling'?Why does the message “This phone isn't compatible with this app” appear when I try to install an app from Google Play?Why GBox apply for so many permissions?Why does Google Play Store show “This item isn't available in your country” after searching for an app?How is GBox used?Why does it take such a long time for "Initializing GMS Service"?What necessary permissions does GBox need?The volume is low when I make a hand-held call using my HUAWEI Mate X7 series phoneHow to restore WhatsApp chat data using Google Drive?
Powered by